United Kingdom


+44 (0) 1889 271777



+44 (0) 1889 271777

The Americas


+1 754-777-7292 

Quality Management System

Air & Ground Aviation has established a quality management system in line with the requirements of the relevant standards. We also meet the specific requirements of our customers, which may include specific supporting plans, such as Quality Plans (QP) and Safety Management Plans (SMP).

Quality forms the cornerstone for Air & Ground Aviation and enables us to offer services within our chosen market sector.

Our Quality (AS9120 incorporating ISO 9001) and Environment (ISO 14001) Management Plans have been prepared to meet the requirements of these standards, including the Flexible Framework relating to:

• People

• Policy, strategy and communications

• Procurement policy

• Engaging suppliers

• Measurement and results

The structure of the management system comprises four levels as follows:

Level 1 — Policies

Level 2 — Manuals

Level 3 — Procedures

Level 4 — Supporting Documentation

The quality system contains the following documented procedures:

• Quality policy

• Quality manual

• Control of documents and records